Shipping policy

Shipping Policy

Free Shipping

Loomie offers free shipping on all orders within the contiguous United States. No minimum purchase is required, and no hidden fees will be added at checkout.

Shipping Area

We currently ship only to the contiguous 48 states of the United States.
Unfortunately, we do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories at this time.

Processing Time

  • Orders are typically processed and shipped within 1–3 business days (excluding weekends and holidays).

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time

  • Standard delivery takes approximately 3–5 business days within the contiguous U.S.

  • Please note that delivery times may vary due to weather, carrier delays, or other unforeseen circumstances.

Order Tracking

After your order is shipped, a tracking number will be sent to your email so you can follow the progress of your delivery.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact our customer support within 7 days of delivery with photos of the issue. We will work quickly to resolve the problem.

Additional Information

  • Loomie reserves the right to update or modify this shipping policy at any time.

  • For any questions, please contact our customer service team at chengxiangzhanyu@outlook.com